Make It Count
Assisting business, community and government teams to
build customer centric and sustainable operations through:
Areas of Expertise
Interactive & Accredited Training
Client Centric Marketing
Executive Mentoring & Development
Integra Management Services was established by Ann Houston in 2007. Ann has managed and owned businesses in agriculture, hospitality, training and consulting sectors over the past 30 years. She supports organisations to develop and implement successful strategy; to design and create effective and accountable client centric marketing; and to optimally engage their people so they are delivering on strategic goals. She has worked with businesses, government and not-for-profit organisations across Queensland and beyond.
Ann brings a wealth of experience in assisting organisations to address urgent or systemic challenges so that their needs and vision are realised.
Ann’s strengths lie in sales growth, benchmarking, people management and strategic planning. She brings fresh eyes and empathy, along with lateral and critical thinking to her clients.
Her qualifications include a Master of Business Administration and a Bachelor of Education; she is also a Graduate of the AICD’s Company Directors’ Course and is an Accredited Mediator. She is a member of the Toowoomba Regional AICD Committee, the Toowoomba Anglican School Council and the HealthWISE board.
Ann's processes are underpinned by effective questioning and perspective; seeking to truly understand issues, causes and challenges; finding pragmatic solutions that engage the required stakeholders; building cohesion across teams and communities; and always considering the client or end user in decision-making and strategy. She is known for her directness, innovation, compassion and focus on tangible outcomes.
Ann is committed to helping SME’s to become strong, profitable and sustainable businesses. They are critical to Australia’s economic success. She is passionate about leveraging potential and achieving more with existing assets. She has worked in many regional areas to optimise access to services and enable sustainable economic growth.
Integra’s clients mention that their accountability, clarity and motivation increase when they work with us, and they often feel more in control, as an often-overwhelming myriad of issues start to be drawn into workable parts and realistic solutions.
Integra contracts known and trusted associates in the delivery of larger projects.
If you would like to meet with Ann to confidentially discuss
your business issues, with no obligation, please contact us at